3D Prototype Design Inc

Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

3D Prototype Design Inc. does not distribute business or personal information that is provided through our website, via email or over the telephone. We keep all information confidential; we do not give or sell contact info to mailing sites. Any information you send us is strictly received for the purpose of fulfilling your request.

We’ve been providing prototypes and parts for new products and projects since 1996, and we know how critical confidentiality is to the success of our business and yours. In fact, you will not see any reference to who our existing customers are or projects we are working on in the media or on our website. In fact, even the customer supplied and approved testimonials on our site do not include full names, company names or addresses.

When you contact us, we collect the personal information you give us such as your company name, personal name, address and email address.  When you browse our site, we also automatically receive your computer‚ internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): We may send you emails about our company and offerings, new products and other updates but you can and will be removed immediately by your request.

Our: INDEMNITY AND DISCLAIMER

SECTION 2 – SECURITY OF YOUR INTELLECTUAL PROPERTY

Only authorized 3D Prototype Design Inc. staff and approved personnel are permitted past 3D’s lobby or offices and have access to our dedicated 3d printing facility areas. This ensures all past, prospective and current customers have complete proprietary confidentially of their designs, orders, drawings or parts.

The public, customers, couriers, etc. are not permitted on the floor/areas of our 3d printing facilities where customer proprietary parts or information may be. On the rare occasion should a 3rd party need to assist us in order to produce your quote or order, a limited amount of information may be shared unless customer explicitly states otherwise. See section 5.

NDA – Non-Disclosure Agreements — 3D Prototype Design WILL ALWAYS sign customer supplied NDA’s.

SECTION 3 – CONSENT

How do you get my consent?

When you provide us with personal or business information to complete a transaction including quotes, verify your credit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.

We will not sell or use ANY of your information to anyone, and it will only be used internally at 3D Prototype Design in order to continue our service relationship with you until such time you request to be removed.

How do I withdraw my consent?

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at

sales@3dprototype.com

com or mailing us at:

3D Prototype Design Inc.

205 Boullee Street, New Hamburg, Ontario, Canada N3A 2K3

SECTION 4 – DISCLOSURE

We may disclose your personal/business information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All credit card transactions are processed via PayPal and their terms/conditions/security are then applicable to your transaction.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@3dprototype.com or by mail at:

3D Prototype Design Inc., Re: Privacy Compliance Officer] , 205 Boullee Street, New Hamburg, Ontario, Canada N3A 2K3

FAQs
ANY QUESTIONS?
WE GOT YOU!

Get answers to common questions and find the
support you need.
What do I need to make a 3D printed part?

In order to quote or make a 3D printed part, you need to have a 3D CAD file drawing created. We do not offer drawing or scanning services. If you don’t have a CAD drawing of your part you should find a mechanical engineer/design to draw your part. See what is 3d printing.

We’ve built parts for as low as $3 per piece and up, when building multiples. However, each case is unique and dependent on several factors such as: size, area, volume, material used, time to build, commitment to area taken up, labor and what else we can build with it. Our minimum charge is $100.
We don’t like to ballpark pricing unless it’s coming from an existing customer. A guess can sometimes be made, however, you will need a CAD file to move forward and it’s very likely the cost of hiring someone to do the drawing may very well be more than your prototype. Asking how much something the size of a mug or computer mouse will cost rarely offers any value. Start by looking at the cost to get your CAD drawing first to see if that’s cost prohibitive for you.
Hire a mechanical engineer or mechanical designer as they can create 3D CAD drawings. In addition, their education and experience will be valuable later should you manufacture your parts.

We sure can. Whether is a scaled down model for a trade show or for a sales meeting, our 3d printed models can’t be beat! There are some very important things you should quick read first though to better understand what you need to know about 3d printing and your scaled down model.